Public services delivery / 
edited by Anwar Shah 
 - Washington, D.C. :  World Bank (WB) ,  2005 
 - xxxviii, 219p. :  ill. ;  23 cm. 
 - Public sector, governance, and accountability series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0821361406 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Government productivity--Evaluation<br/>Public administration--Evaluation<br/>Municipal services--Evaluation<br/>Medical care--Evaluation<br/>Education--Evaluation<br/>Public welfare--Evaluation<br/>Infrastructure (Economics)--Evaluation
<br/><br/><label>Gov. Doc. Class. No.: </label>UN WB Pub-6