Rogers, Kimbert Ann Preventing and responding to violence at work / Kimbert Ann Rogers & Duncan Chappell - Geneva : International Labour Office (ILO) , 2003 - xi, 139p. : ill. ; 23 cm. Includes bibliographical references and index. ISBN: 3221133745 Subjects--Topical Terms: ViolencePersonnel managementRisk managementOccupational safety Gov. Doc. Class. No.: UN ILO Pre